Privacy Policy
Last updated: February 2026
1. Information We Collect
When you create an account, we collect:
- Your name, email address, and password (encrypted)
- Search criteria you configure (location, property type, price range, etc.)
- Your interactions with the platform (saved properties, search history)
- Payment information processed securely via Stripe (we do not store card details)
- Device information for push notifications if you opt in
2. How We Use Your Information
- To provide and personalise our property search service
- To send you property match notifications via email or push notifications
- To process payments and manage your subscription
- To improve our service and develop new features
- To communicate important updates about your account or our service
3. Data Storage and Security
Your data is stored securely using Supabase (hosted on AWS infrastructure in Australia where available). We implement industry-standard security measures including:
- Encrypted data transmission (TLS/SSL)
- Encrypted password storage using bcrypt hashing
- Row-level security policies on all database tables
- Regular security reviews of our codebase
4. Third-Party Services
We use the following third-party services:
- Supabase — Database and authentication
- Stripe — Payment processing
- Resend — Email delivery
- Vercel — Application hosting
Each of these services has their own privacy policy and we encourage you to review them.
5. Property Data
Property listings displayed on our platform are sourced from publicly available listing websites. We link directly to the original source and do not claim ownership of listing content. Listing data is used solely to provide our search and matching service.
6. Cookies
We use essential cookies to maintain your authentication session. We do not use advertising or third-party tracking cookies. For more details, see our Cookie Policy.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your data in a portable format
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at support@propertysearcher.com.au.
8. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through the platform. Continued use of the service after changes constitutes acceptance of the updated policy.
10. Contact
If you have questions about this privacy policy or our data practices, contact us at support@propertysearcher.com.au.